Managed IT
Day-to-day support, devices and security for the whole office.
Someone in your company is currently the accidental IT person. They have another job, and every hour they spend resetting a password is taken from it.
We take that over: the helpdesk, the laptops, the accounts, the patching, the security basics. Your team gets a number to call, and the accidental IT person gets their job back.
What you get
- Helpdesk for staff, by email, phone or chat, with agreed response times
- Device management: procurement, setup, updates, disk encryption, replacement
- Accounts and identity: joiners, leavers, permissions, multi-factor
- Microsoft 365 and Google Workspace administration
- Endpoint protection, patching and phishing-resistant configuration
- Asset and licence records, so renewals stop being a surprise
How it usually starts
Per-person support
A monthly rate covering everyone on the team, with the scope and response times written into the agreement.
Co-managed
You keep internal IT staff; we take the load they cannot cover — after hours, holidays, or a specialism they do not have.
Onboarding project
A one-off tidy-up: inventory, accounts, security baseline and documentation, before any ongoing arrangement starts.
Is this the thing you need?
Describe the situation and we will tell you — including when the answer is no.